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TUESDAY DECEMBER 9TH, 2025 OPERATING STATUS


Due to the current weather conditions, H-NNCSB will be opening at 10:00 a.m., December 9th, for most programs. Staff for all essential 24-hour programs and residential services are required to report to work as scheduled. 


Day Programs will Open at 10:00 a.m. Day programs will open at 10:00 a.m. for individuals served.

  

Operational Status Communication Systems

  • Operational status information will be communicated via email updates to staff work email addresses. 
  • Text messages to all agency issued telephones will be sent. Agency staff may subscribe personal phones to the emergency text messaging system via registration on the H-NNCSB intranet (Emergency Text Messages Registration).
  • Operational status will be communicated via the H-NNCSB website at www.hnncsb.org.
  • Operational status will be communicated via the H-NNCSB Social Media outlets as available.
  • Operational status will be communicated via our H-NNCSB Cell Phone Alerts.
  • Operational status for the general public will also be communicated via the main H-NNCSB Switchboard at 757.788.0300 with a pre-recorded announcement when the Agency is closed. Due to call volume, staff should use the above methods rather than the main switchboard.


Need Help Now? Contact Us - Ways to Reach Us

Call this number to reach our nation's main crisis line. You will speak to someone who will triage and ensure you get connected to the proper care. You can also call the local number 757-656-7755

National Crisis Line

Call this number to reach our nation's main crisis line. You will speak to someone who will triage and ensure you get connected to the proper care. You can also call the local number 757-656-7755.

Click to Call 9-8-8
Call us at 757-788-0011 number for ES and Crisis Services at Hampton-Newport News CSB.

Emergency and Crisis Services

Call us at 757-788-0011 number for ES and Crisis Services at Hampton-Newport News CSB.

Click to Call 757-788-0011
The Peer Warm Line is available 8 am - 11 pm daily.

Peer Warm Line - Available Daily

The Peer Warm Line is available 8 am - 11 pm Monday-Friday.

Click to call 757-251-2394
Click to call 757-788-0300

Winter 2025 - 2025 shelter schedules have been released. Click here to be directed to the details page.

Need Help Now?

Contact Us -

Ways to Reach Us

National Crisis Hotline

Emergency and Crisis Services

Call this number to reach our nation's' main crisis line. You will speak to someone who will triage and ensure you get connected to the proper care.

Call us at 757-788-0011 for ES and Crisis Services.

Peer Warm Line - Available Daily

The Peer Warm Line is available daily 8 am - 11 pm .

Main Number or Program Number

Call the numbers listed on the programs. Or click below to call our main number during business hours.

a group of people making a heart shape with their hands

HAMPTON-NEWPORT NEWS COMMUNITY SERVICES BOARD CARES

We are open and provide services in-person as well as via telehealth.

OUR VISION

The Hampton-Newport News Community Services Board is the premier provider of behavioral health and intellectual and developmental disability services. We are recognized throughout Virginia for our leadership, excellence and commitment to
service. We earn this distinction by creating a community where people can find their own strength and become self-determining.

OUR MISSION

To provide a comprehensive continuum of services and supports promoting prevention, recovery, and self-determination for people affected by mental illness, substance use, and intellectual and developmental disabilities, and advancing the
well-being of the communities we serve.