Ms. Carol McCarthy is a Hampton Roads native and a graduate of Christopher Newport College where she received her Bachelor of Fine Arts degree in Social Work. She also attended the Leading, Educating, and Developing Class of 2007. During her career of over forty years supporting individuals with disabilities, she has been a participant in many committees and is a staunch advocate for needed community services.

Carol began her career with The Arc Virginia Peninsula, where she worked for twelve years in several positions including as an ICF/ID Social Worker, Developmental Services Case Manager, and Medicaid Wavier Technician. 

Joining the H-NNCSB in 1996, Carol again had numerous assignments and responsibilities including as a Support Coordinator Supervisor, Adult Support Coordination and the Developmental Services Clinical Administrator. Her responsibilities included working closely with DBHDS and managing a team of support coordinators who supported over 900 individuals, and maintained oversight of all federal and state regulations for offered programs. She is proud to have been a part of the rollout of Medicaid Waiver services in 1990 as the Commonwealth moved toward deinstitutionalization. 

Carol began serving as the Developmental Services Director of the H-NNCSB in 2013. Prior to becoming the Director, she managed the Developmental Services Adult programs which include a Day Program, Support Coordination, and Congregate Residential services. She is responsible for her program operations and management, with oversight of strategy and planning, budget management, and ensuring program compliance with DBHDS and DMAS regulations.

Married to her husband Pete for 40 years, Carol is the proud mother of their daughter, Carmen, a Sr Enterprise Solutions Account Executive, with Comcast.  Also, she is a proud Nana of her grandson, Zayn. She enjoys women’s fashion, sporty cars, a good meal with friends, visits to the beach, jet skiing, the performing arts, listening to music, and visits to Colorado to see her grandson.