Q: Can you describe a challenging situation you faced this quarter and how you approached it to achieve a positive outcome? A: This past quarter I was faced with the challenge of insuring that everything I needed to get done was done. There were multiple grants, including but not limited to, Peer Recovery Specialist certification grants, Medicaid billing grants, and the Peer Academy which ended earlier this month…making sure that everything was in place to make sure the trainings were successful. There was so much happening at one time but I did what I knew to do and that was reaching out to my high power and seeking His guidance. I took one thing at a time and things got done. When I looked up, I received the Employee of the Quarter award. I didn’t even know it! I was busy working on the training and I saw all of the emails come and I was so thankful.
Q: What would you say is the best part about working here at CSB? A: One word – support. Especially being in this position because I started out as a Peer Recovery Specialist myself. When I moved into this position, I had to submit my vision. From then until now, from leadership to the peer staff and coworkers, everyone has been supportive in pushing that vision forward. That’s what I love most, the support that I receive.
Q: What are some ways you maintain a healthy work/life balance? A: I make a goal of taking care of myself by practicing self-care. As a person in long-term recovery, I’ve learned if I’m skilled in techniques to do that, my overall well-being is tended to. With this position has come a lot of responsibilities. When I make time for myself, prayer, meditation, music, or whatever I enjoy doing, that’s how I maintain the balance. Self-care is it!
300 Medical Drive
Hampton, VA 23666
Administrative Hours of Operation:
Monday - Friday 8:30 am - 5:00 pm
Other program-specific locations are in Newport News and Hampton
24/7 Crisis Line: 757-788-0011
Peer Warm Line: 757-251-2394
Main Line: 757-788-0300
See program descriptions for direct program numbers
The Hampton-Newport News Community Services Board fully complies with Title VI of the Civil Rights Act of 1964. "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." More information is here.
Also, in accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Hampton-Newport News Community Services Board will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. For ADA-related inquiries, contact Joy Cipriano at 757-788-0300. The ADA complaint form is located under About Us | Quality Management.