Dr. Bond has served as the H NNCSB’s Director of Quality Management and Corporate Compliance for the last seven years. She brings with her to the position over 20 years of diverse clinical and administrative experience.
In her current role, Dr. Bond is responsible for the agency’s Corporate Compliance, Risk Management, and Continuous Quality Improvement Programs. Working with a dynamic Team, she ensures the duties and tasks of the designated offices of privacy, risk, and safety are carried out following regulations, and provides oversight to the areas of health and safety, serious incident reporting, investigations, complaints, QM related organizational audits, credentialing, licensing, human rights and training/remediation related to clinical documentation. Dr Bond has previously provided facilitation of the agency’s strategic plan and peer services program.
Dr. Bond earned a BA in Psychology from the University of North Carolina at Chapel Hill, where she was a Pogue Scholar. She later earned both her Master of Arts and Doctor of Psychology in Clinical Psychology from the Georgia School of Professional Psychology in Atlanta, GA.
Following completion of her pre doctoral internship at the Medical College of Virginia (MCV)/Virginia Treatment Center for Children in Richmond, VA, Dr. Bond transitioned into clinical and administrative work, providing oversight to school based treatment services, outpatient assessment and forensic evaluation, and hospital based crisis receiving center assessment. She has previously been an adjunct professor for a graduate psychology program. Before joining the
H- NNCSB, Dr. Bond served as the CSA Coordinator for the City of Chesapeake, VA.
Dr. Bond strives to foster a culture of accountability, adeptness, and kindness within the QM Division, to be of service to the agency, the individuals served and the community at large. One of her favorite quotes from Dr. Seuss's The Lorax highlights some of her leadership and managerial philosophy: “Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not”
300 Medical Drive
Hampton, VA 23666
Administrative Hours of Operation:
Monday - Friday 8:30 am - 5:00 pm
Other program-specific locations are in Newport News and Hampton
24/7 Crisis Line: 757-788-0011
Peer Warm Line: 757-251-2394
Main Line: 757-788-0300
See program descriptions for direct program numbers
The Hampton-Newport News Community Services Board fully complies with Title VI of the Civil Rights Act of 1964. "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." More information is here.
Also, in accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Hampton-Newport News Community Services Board will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. For ADA-related inquiries, contact Joy Cipriano at 757-788-0300. The ADA complaint form is located under About Us | Quality Management.